Intercultural readiness : four competencies for working in multinational teams
Brinkmann, Ursula2014
Books
It can be a challenge for global organizations to ensure that their increasingly multicultural workforce is working and communicating effectively across different cultures. Drawing on research from over 30,000 individuals from all over the world, 'Intercultural Readiness' presents a model for assessing the four key competencies that employees must develop in order to work effectively across different cultures: intercultural sensitivity, intercultural communication, building commitment and managing uncertainty.
Main title:
Intercultural readiness : four competencies for working in multinational teams / by Ursula Brinkmann, Oscar van Weerdenburg.
Imprint:
Basingstoke : Palgrave Macmillan, 2014.
Collation:
240 pages : illustrations (black and white) ; 23 cm
ISBN:
9781137346971 (hbk)
Language:
English
BRN:
2201613
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