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Making the connections : using internal communication to turn strategy into action

Quirke, Bill, 1954-2002
Books
This volume examines how businesses can use internal communication to achieve differentiation, to improve their quality, customer service, innovation and to manage change more effectively.
Imprint:
Aldershot : Gower, 2002.
Collation:
xii, 286 p. : ill. ; 24 cm.
Notes:
Originally published: 2000.Includes bibliographical references (p. 275-278) and index.
ISBN:
9780566085178 (pbk)
Language:
English
BRN:
836544
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