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Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred

Heppell, Michael2006
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Michael Heppell explains how to win and retain customers without spending a fortune by creating magic moments in everyday situations that get you noticed, remembered and referred.
Main title:
Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred / Michael Heppell.
Author:
Heppell, Michael
Imprint:
Harlow : Pearson Prentice Hall Business, 2006.
Collation:
ix, 128 p. : ill. ; 24 cm.
ISBN:
9780273707929 (pbk)
Language:
English
Subject:
Customer relationsConsumer satisfactionBusiness and Management
BRN:
912360
Bookmark link:
https://kent.spydus.co.uk/cgi-bin/spydus.exe/ENQ/WPAC/BIBENQ?SETLVL=&BRN=912360

Find it!
Remove Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred from your current listSave Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred to your current list

Total copies: 1

Availability by location
Place reservation for Five star service, one star budget : how to create magic moments for your customers that get you noticed, remembered and referred
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