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Dealing with difficult people : fast, effective strategies for handling problem people

Lilley, Roy C.2022
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Packed with tips and warnings of potential hazards, this text is suitable for managers or anyone who has to deal with difficult colleagues or the public. It well help you to enjoy difficult people, unlock them, influence them and improve their performance.
Main title:
Dealing with difficult people : fast, effective strategies for handling problem people / Roy Lilley.
Author:
Lilley, Roy C., author
Edition:
Fifth edition.
Imprint:
London : KoganPage, 2022.
Collation:
viii, 168 pages : illustrations (black and white) ; 22 cm.
Series title:
Creating success series
Notes:
Previous edition: 2019.Includes bibliographical references.
Audience:
Specialized.
ISBN:
9781398606159 (pbk. :)
Language:
English
Subject:
Interpersonal relationsPsychology, IndustrialProblem employeesCustomer relationsBusiness and Management
BRN:
1200213
Bookmark link:
https://kent.spydus.co.uk/cgi-bin/spydus.exe/ENQ/WPAC/BIBENQ?SETLVL=&BRN=1200213

Find it!
Remove Dealing with difficult people : fast, effective strategies for handling problem people from your current listSave Dealing with difficult people : fast, effective strategies for handling problem people to your current list

Total copies: 3

Availability by location
Place reservation for Dealing with difficult people : fast, effective strategies for handling problem people
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